Contact EquusBook Customer Services
If you require help please contact our friendly dedicated customer service team. Our professional EquusBook Team members are also available to provide assistance with orders and have expert knowledge on many of the product ranges listed on the site. We can also provide technical support with placing adverts. If you have dispute with a MarketPlace Vendor that has not been resolved we can also provide assistance with a neutral judgement by investigating the matter.
If you require assistance with placing an advert or purchasing products contact our technical support team. We can also assist MarketPlace sellers with adding product listings.
If you have not received an order delivery. Please contact the seller direct by logging in and sending a message. You should have also received an email with courier details and tracking number.
If you require more information on a product or wish to make a complaint we recommend contacting the seller direct. If still l unresolved please contact our customer services team who will promptly investigate.
If you would to send us a message please complete the enquiry form below. Please enter any references including the advert or product listing reference number along with any additional information including the sellers name and delivery tracking codes. This enables the EquusBook team to promptly investigate your and respond to your message. We endeavour to reply within 24 hours to all enquiries submitted.
V Factor Services
The Genesis Centre
T: +44 (0)1925 394 434
Please note: We do not have a shop on site at the head office
address above. We are open 8am until 5.00pm Monday to Friday.
Please note EquusBook has no afiliation with any of the organistations show above or events. We accept no responsibility for the data shown.